5 steps to better debriefs with your user research observers
tomkerwin.substack.com
I properly love it when colleagues are interested in UX and come along to observe user research sessions. But I’m so busy looking after the participant that I sometimes forget that it can be a bit daunting for the observers too. They aren’t familiar with the format, they don’t know what to look out for, and it’s a bit of a shock when we ask them to share their observations and insights at the end.
5 steps to better debriefs with your user research observers
5 steps to better debriefs with your user…
5 steps to better debriefs with your user research observers
I properly love it when colleagues are interested in UX and come along to observe user research sessions. But I’m so busy looking after the participant that I sometimes forget that it can be a bit daunting for the observers too. They aren’t familiar with the format, they don’t know what to look out for, and it’s a bit of a shock when we ask them to share their observations and insights at the end.