Tom Kerwin
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Register now to join this autumn's cohort
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Plus updates: 3 workshops become 2, "experiments" become "probes", and the "OP" bit now gives you a plan.
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Plus Q&A and cheat sheet news
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Can you join us to talk Pivot Triggers at a virtual meetup this evening?
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A conversation with Dave Snowden about SenseMaker and new practices for design in an increasingly complex world
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A graph that popped into my head when I couldn't sleep one night
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Introducing a simple intervention that helps you dodge sunk cost bias as you escape from zombie initiatives
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I've been sitting for too long on this idea about Pivot Switches for Loopishness ...
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A council shares their plans to build a new block of flats in an estate. They ask the residents what they think. The residents say, "we don't want a ne…
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The ditch-or-double-down question, and a duck-based flight of fancy
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Detective Socrates shares his method for digging out underlying problems
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Loads of people talk about doing user research one day. They moan about never having the time or the space to do it. As if there will come some magical…
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